Concept 2 Servicing

We service the full Concept2 range including RowErg (Models C, D, and E & Dynamic), SkiErg, BikeErg & StrengthErg. We also service Rogue Echo Bikes and Verve Fitness Air Runners, which are commonly found alongside Concept2 equipment in functional fitness facilities.

We recommend a professional service every six months for equipment under regular commercial use. High-traffic facilities may benefit more from quarterly services.

A standard service covers a full mechanical inspection, chain cleaning and lubrication, flywheel check, damper inspection, footrest and strap assessment, frame and rail check, performance monitor test, and a report on any parts approaching end of life.

Parts are always additional to the service fee. We’ll identify any worn or failing parts during the service and quote you separately before any replacements are made. 

Yes. Our service agreement includes bi-annual preventative maintenance visits, unlimited callouts throughout the year, and priority scheduling. It’s flat-rate per machine per month, with parts always quoted separately. It’s designed for facilities that want predictable costs and zero downtime for their clients.

Yes! SGS is listed as a Concept2-recommended service technician in Sydney, covering Sydney metro, the South Coast, Southern Highlands, and Central Coast.

We cover Sydney metro, the South Coast, Southern Highlands, and the Central Coast. If you’re just outside these areas, reach out – we can often accommodate.

Yes. We offer one-off callouts for home gym owners with Concept2 equipment.

Absolutely. We regularly bring neglected machines back up to standard. If a machine has been sitting without service for an extended period, we’ll do a full assessment first and advise on what’s needed before any work begins.

Call or text us on +61 407 256 705 or email info@synergygymsolutions.com

Let us know your location, the number and type of machines, and when you’re looking to get them done.